In this episode journalist / broadcaster Nadine Dereza and Coach-Speaker-Author Rasheed Ogunlaru explore Difficult Conversations with colleagues, customers, staff, seniors, stakeholders and others. What conversations do many leaders and managers find challenging? What are the pitfalls? What are the fundamentals of effective communications in these situations? How do you manage your emotions, the conversation and the relationships in a way that effective, authentic and compassionate? As always Nadine poses rich questions and observations, and Rasheed shares top tips and insights to help you on your leadership journey.
Enjoy the video version of this episode: https://youtu.be/ZaDIMUCKjOU